The Basics

By hiring Studio Sugar or using our website at www.studiosugar.agency, you agree to these terms.

Our Services

We provide brand design services including logos, brand identity, guidelines, and related graphic design work.

How We Work

Getting Started

• We'll discuss your project and provide a quote

• Full payment is required to join our waitlist

• Projects typically start within 30 days

• We'll agree on timeline and deliverables upfront

During Your Project

• We'll create initial concepts based on our discussions

• You'll have specified revision rounds included in your package

• Additional revisions are $150 per round

• You'll need to provide feedback promptly to stay on schedule

Payment

• All prices are in USD

• Payment is due upfront to join our waitlist

• No refunds once we've started work

• Additional services will be quoted separately

What You Own

Your Designs

Once you've paid in full, you own the final designs we create specifically for your project.

What We Keep

• We can show your project in our portfolio

• Our design process and methods remain ours

• Stock photos or fonts may have separate licenses

Limitations

What We're Responsible For

• Delivering quality work on time

• Following our agreed project scope

• Keeping your project information confidential

What We're Not Responsible For

• How successful your business becomes

• Technical problems with third-party services

• Results beyond our direct design work

If Things Go Wrong

If there's a problem, let's talk first. Our responsibility is limited to the amount you paid for the project. But we are committed to resolving issues which are within our remit.

Changes

We may update these terms occasionally. Check our website for the latest version.

Contact

Questions about these terms? Email us at hello@studiosugar.agency.

Last updated: 26 Jun 2025